Effective Date: 23 February 2025
Welcome to LocalPal, a digital platform designed for loyalty and campaign management for small businesses. These Terms of Service (“Terms”) govern your use of our services. By accessing or using LocalPal, you agree to comply with these Terms.
By using LocalPal, you acknowledge that you have read, understood, and agree to these Terms. If you disagree with any part of these Terms, please refrain from using our services.
Account Creation: To access specific features of LocalPal, you must create an account. You agree to provide accurate, up-to-date information during registration.
Account Security: You are responsible for maintaining the confidentiality of your account details. If you suspect any unauthorized use, you must notify us immediately.
Compliance: Users must comply with all applicable laws and regulations while using LocalPal. Service Providers: We may use third-party service providers to help deliver and enhance our services. Prohibited Activities: Users may not engage in activities that disrupt or harm the functionality of LocalPal.
Participating Merchants: LocalPal works with selected merchants to offer rewards. The availability of rewards depends on the terms set by these merchants.
Reward Redemption: Users must redeem rewards in line with the conditions outlined by participating merchants.
Data Collection: We collect and use personal data as described in our Privacy Policy. By using LocalPal, you consent to our data practices.
Communication Preferences: You can opt out of promotional communications at any time. LocalPal will not send promotional messages, but individual merchants may. You can manage your preferences directly through the app.
LocalPal employs automated systems to review outgoing messages for offensive language, profanity, or harmful content. If a message is flagged, you’ll be notified and have the option to revise it before resubmission. If you believe a message was flagged incorrectly, you can save it as a draft and request a manual review.
By creating an account with LocalPal, you agree to receive essential updates, including information about new features, important changes, and other necessary updates related to our services. These communications are important to ensure you stay informed about LocalPal’s functionality.
LocalPal reserves the right to update or modify these Terms at any time. Changes will take effect when posted on our platform. Continued use of LocalPal after any updates means you accept the revised Terms.
LocalPal may suspend or terminate access for any user who violates these Terms or engages in activities that compromise the security or functionality of the platform.
LocalPal is not responsible for any direct, indirect, incidental, special, or consequential damages that arise from using or being unable to use our services.
These Terms are governed by the laws of the United Kingdom, without regard to its conflict of law principles.
For any questions or concerns about these Terms of Service, please reach out to us at hello@localpal.co.uk.